Quality Policy
SISTEMAS DE COMUNICACIÓN Y SONIDO, S.A.L. (hereinafter SONELCO) considers it essential to implement and maintain a Quality Management System in accordance with the requirements of the UNE-EN ISO 9001:2015 standard.
Over the years since the business was founded, we have tried to establish ourselves as one of the leading national companies with an international reach, dedicated to providing solutions in ambient sound, intercom, public address systems, and assistance systems.
Our quality policy is focused on the manufacture and marketing of products that comply with applicable requirements, including legal, regulatory and normative requirements associated with the product and activity, and that satisfy the needs and expectations of our customers.
We are confident in the competitiveness of our prices and the high quality of our products. We pride ourselves on our personalized customer service and our willingness to address any needs you may have.
All our efforts are focused on achieving continuous improvement of our implemented quality management system. We know that the collaboration of all personnel is essential to reaching this goal. Every SONELCO employee is responsible for the quality of their work.
SONELCO's quality management system has the full support of Management, which provides the necessary human and material resources for its implementation and maintenance.
Supplier Evaluation
In accordance with the principles of ISO 9001:2015, SONELCO conducts an annual performance evaluation of its suppliers based on criteria such as the quality of materials or services provided, adherence to delivery deadlines, and other requirements agreed upon by both parties. If, as a SONELCO supplier, you would like more detailed information on the evaluation criteria used, please contact us through any of the channels listed on this website.
The Management
